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Complaints and feedback

Complaints and feedback

Customer service formWe make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.

Equally, we love to hear constructive feedback and complements if you are pleased with our service. Feel free to use the practice email address for this and addess it to our practice manager.

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