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Ask our receptionists for a login so that you can use our website to the full
1. Order repeat prescriptions on-line
You can order all your repeat medications without having to put pen to paper or find your last counterfoil!
2. Synchronise your medications
It is a good idea to help us to synchronise your medications by a one off adjustment of the number of tablets you order next time using the 'synchronise medication form'
3. Book appointments on-line.
You can book (and cancel) appointments for any of the doctors for up to 8 weeks ahead
This should help you ensure that you see the doctor who knows you best
4. Consider using telephone appointments
These are available for every doctor each time they consult. It works best if the doctor knows you and you don't think you will need to be examined. There may be leeway as to the time the doctor phones you so please keep you mobile on until you have received the call.
5. Keep us up to date with changes of address, mobile numbers and email
We are increasingly using these to remind you of appointments you have booked and when reviews or blood tests are

ComplaintsCustomer service form

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.


Free Patient Wi-Fi in the surgery

New Patient Registration

register_now_blue_signWe are pleased to announce that we accept new patients who live anywhere , including outside of Cambridge under the new Out of Area Registrations policy.  All UK residents have the right within the NHS to be registered with a doctor. We are delighted to accept new patients onto our list.

If you wish to register with the practice, please visit us and talk to our receptionists, or print off the registration form below and bring it in to us.

It would be a great help if you could bring with you your up-to-date medical card. If you cannot find it, don't worry.

In order to register you we will need the following information:

  1. Full name, including previous names
  2. Date and place of birth
  3. Last address
  4. New address and post code
  5. Last name and address of your previous doctor
  6. NHS number if known - not the same as your National Insurance number!



If you have never been registered in the UK before you will not have an NHS number. In which case we will need the date you first arrived in this country, and details of your current address and any previous uk addresses.

It is important to realise that if you register with us but do not live locally, we will be unlikely to be able to visit if you deem that necesssary.  In these occasions we reccomend that you call 111 who will advise you of the most appropriate route of care for your needs.  Please remember, however that if you feel that you have a medical emergency, you can always call 999 for assistance.

You must print off a Registration form, Mandatory Patient Questionnaire and the Sharing of Information form, fill them out and bring them with you to your first visit to the practice.

pdfRegistration Form

Mandatory Patient Questionnaire

Sharing of Information

Guide to GP Services

The Royal College of General Practitioners hs produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

pdf A Patient Guide to GP Services

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website