We do not accept requests by telephone. (to avoid errors)
To use our online prescription form via the link at the top of this page you will need to request a username and password. Please contact reception via this here. Please allow 3 working days for the prescription to arrive at your chosen pharmacy.
We do not routinely send confirmation of repeat medication issues. Your pharmacy may inform you when medicine is ready to collect, if you have consented to this.
Please note that information from specialist clinic appointments about new or changed medications usually arrives at the surgery after a longer time period, so a delay should be expected.
Please tell us if the prescription is urgent and we will do our best to get it ready quickly.
You can contact our clinical pharmacists about your medicine or medication review by clicking here.
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.
For more information about electronic prescribing services.
Patients on repeat medication will have their medication reviewed by a doctor or clinical pharmacist at least once a year. Once this has been done the medication review date on your repeat prescription will be updated or you will be contacted by the practice.
This will often be combined with an annual review clinic appointment.
ELECTRONIC REPEAT DISPENSING (eRD)
STEP BY STEP GUIDE TO HOW TO OBTAIN YOUR MEDICATION USING ELECTRONIC REPEAT DISPENSING (eRD) PRESCRIBING SYSTEM
For patients who wish to move to eRD:
Talk to us about moving to Electronic Repeat Dispensing (eRD). If we agree you are eligible, your permission will be requested to share information about your treatment with your nominated pharmacy (any pharmacy which dispenses NHS medication). This enables your pharmacist to communicate to us about your treatment and the ability to provide you with tailored advice. We will then authorise a number of eRD prescriptions (to cover a determined number of months). The duration will be based on your circumstances and clinical need.
Request and collect your first eRD prescription from your chosen pharmacy.
When you need your next month’s prescription, contact your pharmacy / go back to your pharmacy to request and collect.
Your pharmacy will ask you the following questions prior to issuing you your medications:
- Have you seen any health professionals (GP, nurse or hospital doctor), since your last repeat prescription was supplied and has your health conditions changed?
- Have you recently started taking any new medicines – either on prescription or that you have bought over the counter?
- Have you been having any problems with your medication or experiencing any side effects?
- Are there any items on your repeat prescription that you don’t need this month?
Please inform the pharmacy of only the medications you need, so they can issue what you require. This will aid waste reduction and save NHS resources.
If you have any questions about your medicines, just ask at the pharmacy; they’ll be happy to help you.
When your pharmacy supplies your last prescription, they will advise you to contact your us to arrange for your medication to be reviewed and if it is clinically appropriate to issue another eRD prescription.
Should you have any other questions or concerns regarding this process please contact us or your pharmacy.
Should you have any questions or concerns please contact us.