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Online Services


This is because we need to triage all appointments during the COVID19 pandemic.

  We are however open for business and have consultations available via phone, video and face to face when needed.

 Lensfield’s Patient Queries and appointment booking

 We are offering a new and quick way to submit any medical and administrative queries and appointment requests to our team!

 You do not need a user account or password. You can submit your query 24/7. (This will be handled during working hours)

 Just click the button, follow the steps, and we will process your query based on clinical need and usually within 1 working day.

 submit button

PLEASE NOTE: Do not use this link for urgent requests or medical emergencies!




What you can expect:


Medical Query

Admin query

We will process your query based on clinical need and usually within 1 working day.

We will contact you by phone/text message/video call – you select your preference


You will receive a confirmation for a booked appointment by text message or phone.

We will respond to your query within two working days


You can use the link to ask for:

Repeat prescriptions

Test results

Changes to personal details

Routine appointments


Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record
Summary Care RecordAccess your Summary Care Record

Have Your Say

SurgeryWelcome to Lensfield Medical Practice 

Thank you for PPE!

We are so grateful and humbled to receive PPE from our wonderful patients and neighbours. We have been so fortunate and we can't thank you enough for your kindness, thoughtfulness and resourcefulness

At the moment every consultation request is assessed to ensure that we provide the most appropriate response. Our duty team will respond to your requests by order of priority and face coverings must be worn at all times if you are invited to the practice. 

If you think you have symptoms of Coronavirus visit Do not go to a GP, pharmacy or hospital.

 If you are unable to manage your Coronavirus symptoms, have been instructed to do so or do not have access to the internet, then please call NHS 111. 

 Testing is also now available to any member of the public (over the age of 5) with symptoms by visiting 

For further patient information relating to coronavirus please see options at the bottom of this page

For multiple languages cut and paste this link in to your browser:

Improving lives through excellence in healthcare 

Practice Core Values


Kindness respect and dignity


Evidence based medicine, continuity and teamwork


Innovation and communication


Learning and mentoring

Lensfield Medical Practice is a long established Cambridge GP surgery, providing a full range of medical services to over 12,500 patients in the Cambridge city centre. As well as local residents we also welcome out of area registration to people who work locally. 

We are also happy to accommodate all Cambridge University College and Anglia Ruskin students.

Our website has been newly revamped to provide clear and concise help and give our patients the information they require in an easy and convenient format. It is now straightforward to book face to face and phone consultations online, contact your doctor and request prescriptions. 

Were you aware that you could self refer for a wide range of Cambridge NHS services without the need to see your GP in surgery?

  • Counselling / CBT
  • NHS Physiotherapy
  • Minor eye conditions
  • Free walk-in NHS service based in local opticians

Follow this link for further information

 CQC Inspection

Lensfield Medical Practice underwent it's CQC inspection on Tuesday 2nd August 2016. The inspectors reviewed all aspects of the service and care we offer our patients and we are thrilled to announce that in all areas our surgery scored GOOD!

If you would like to view the full report please click on the link below:

2019 NHS England Patient Survey

Thank you all for taking part and supporting Lensfield Medical Practice. Please continue to feedback your experience of the services we deliver for you.

To view the results please click on the link below or cut and paste in to your browser:

Extended Access appointments - Weekday evenings and weekends through our network. Ask Reception for more information



Disabled patients are welcome; we have wheelchair access and our staff are always pleased to give assistance. Doctors can see patients on the ground floor if necessary.

(Site updated 12/11/2020)

Contact Details

Lensfield Medical Practice

Contact Telephone

01223 651020
+44 1223651020
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website